Simple, Compassionate Healthcare Navigation Support
Care Navigation & Advocacy Services
Transparent, nurse-led support designed to provide clarity through complex medical situations. Each offering is structured around a defined episode of care, ensuring intentional support without uncertainty.
Core Packages & Structured Support
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When you’re in the middle of a medical situation, nothing feels clear. You’re getting updates from doctors, discharge plans are changing, and you’re expected to make decisions fast without understanding all the details.
This call gives you immediate clarity and direction.
In this session, we will:
Break down what’s happening medically in plain language
Review hospital updates, discharge instructions, or treatment plans
Identify what questions you should be asking next
Help you understand your options and next steps
Reduce confusion so you can make confident decisions
Best for:
Recent hospital admissions or ER visits
Sudden diagnoses or medical changes
Families who feel overwhelmed and unsure what to do next
Bonus: If you transition into a support package within 30 days, your $149 investment is fully credited toward your first month.
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For moments when everything is happening at once and you need ongoing guidance—not just a one-time call.
This short-term package gives you consistent support while you navigate a hospital stay, discharge, new diagnosis, or transition in care.
Includes:
Initial 60-minute planning call
Up to 2 weeks of coordination and support
Help understanding medical updates and instructions
Guidance on next steps, appointments, and care decisions
Support in preparing questions for providers
Phone/email check-ins as needed during the 2-week period
Best for:
Hospital admissions and discharge planning
New diagnoses that require rapid decisions
Families needing help staying organized and informed short-term
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For families managing ongoing or complex medical care who don’t want to navigate it alone.
This service provides continuous support, coordination, and advocacy so nothing falls through the cracks.
Includes:
Ongoing care coordination and monitoring
Help interpreting medical updates and care plans
Coordination between providers, specialists, and family members
Assistance preparing for appointments and follow-ups
Support with transitions (hospital → home, rehab, etc.)
Priority access for questions and urgent concerns
Best for:
Chronic or complex medical conditions
Elder care and long-term care management
Families juggling multiple providers or facilities
Situations where ongoing advocacy is needed
A La Carte Services
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For times when you need support during a medical appointment and understanding what is being discussed in real time.
Includes:
Initial 15-minute planning call
Attendance at scheduled virtual medical appointment(s)
Real-time note-taking during the appointment
Clarification of medical information discussed
Post-appointment written summary of key points and next steps
Support preparing questions for upcoming appointments
Best for:
Upcoming specialist or complex medical appointments
Situations where important medical decisions are being discussed
Clients or families who want clear understanding of provider recommenda -
For times when your family needs support coming together to discuss a loved one’s care and make informed decisions.
Includes:
30 or 60 minute scheduled virtual family meeting facilitated by care coordinator
Support in organizing concerns and questions prior to the meeting
Guidance during discussion to help clarify medical information and options
Written summary of key discussion points and next steps
Follow-up clarification via phone or email
Best for:
Families making care decisions together
Situations involving multiple family members or caregivers
Discussions around care transitions, safety, or long-term planning
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For times when you have medical records, test results, or hospital paperwork and need help understanding and organizing the information.
Includes:
Review of provided medical records and documents
Organization of key medical information into a clear summary
Identification of important findings, gaps, or questions for providers
Written health summary for client or family use
Follow-up clarification via phone or email during the service period
Best for:
Multiple providers or fragmented medical information
Recent hospital stays or new diagnoses
Clients or families needing a clear overview of health history
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For times when you want regular, scheduled support to stay informed about a loved one’s well-being, especially when you’re unable to check in personally.
Includes:
Scheduled weekly or bi-weekly phone or video call
Brief check-in on overall well-being and current status
Discussion of any new concerns or changes since last check-in
Updates shared with authorized family members, if requested
Documentation of key observations or concerns (as appropriate)
Follow-up clarification via phone or email during the service period
Best for:
Family members who live far away from a loved one
Clients who benefit from regular, consistent check-ins for peace of mind
Situations where ongoing but light-touch monitoring is needed
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For times when you need ongoing guidance to help organize, coordinate, and advocate for a loved one’s care across providers and settings.
This service provides flexible, hourly support to help you navigate medical systems, communicate with providers, and stay on top of care needs as they arise.
Includes:
Coordination with healthcare providers, specialists, and care teams
Assistance with scheduling, referrals, and follow-ups
Support understanding medical updates and care instructions
Help preparing questions for upcoming appointments or decisions
Review and clarification of care plans or recommendations
Ongoing communication support via phone or email during scheduled work time
Best for:
Families managing care across multiple providers
Situations where communication and coordination feel overwhelming
Clients needing flexible, as-needed support without a monthly package
Limited evening and weekend appointments available upon request.
Not Sure Where to Start?
Send me a message to schedule a free 15 minute call! We can chat about your situation and see if care navigation support feels right for you.